1. Introduction
Ask Buddy ("Ask Buddy," "we," "us," or "our") is an independent technology education and digital resource platform. We respect your privacy and are committed to protecting the personal information you share with us or that we collect when you use our website. This Privacy Policy describes the types of information we may collect, how we use and protect that information, and the rights and choices available to you. By using this website, you acknowledge that you have read and understood this policy.
We have written this policy to reflect widely recognized data-protection principles, including concepts drawn from the European Union's General Data Protection Regulation (GDPR) and similar frameworks. Our goal is to be transparent and fair in every aspect of how we handle information.
2. Scope of this policy
This policy applies to information collected through our website at askbuddy.online and through direct communications you send to us, such as email or our contact form. It does not apply to third-party websites that may be linked from our content. When you follow a link to an external site, that site's own privacy practices govern your interaction with it, and we encourage you to review the privacy policy of any website you visit.
3. Information we collect
We aim to collect only the information necessary to operate our website and communicate with you. The categories of information we may collect include:
- Information you provide directly. When you contact us through our contact form or by email, you may provide your name, email address, and the content of your message. You choose what to include, and we ask only for what is needed to respond.
- Automatically collected information. Like most websites, we may automatically collect certain technical information when you visit, such as your browser type, device type, operating system, referring pages, the pages you view, and the approximate region derived from your IP address. This information helps us understand how our content is used and how to improve it.
- Cookies and similar technologies. We use cookies and similar technologies to operate the site and, with your consent, to gather analytics. See the "Cookies and analytics" section below and our dedicated Cookie Policy for details.
We do not knowingly collect sensitive personal information, and we do not sell personal information to third parties.
4. How we use information
We use the information we collect for a limited set of legitimate purposes, including to:
- Respond to your questions, corrections, and business inquiries;
- Operate, maintain, and secure our website;
- Understand how visitors use our content so we can improve its quality and organization;
- Monitor and analyze aggregate trends and usage;
- Comply with legal obligations and enforce our Terms & Conditions.
We do not use your information to make automated decisions that produce legal or similarly significant effects about you.
5. Cookies and analytics
Cookies are small text files placed on your device that help websites function and remember preferences. We categorize cookies as essential (necessary for the site to work), analytics (which help us understand usage), and performance (which help us improve loading and reliability). Essential cookies do not require consent because the site cannot function without them. Analytics and performance cookies are optional and are only used with your consent, which you can provide or decline through our cookie banner.
Where we use analytics, the purpose is to understand, in aggregate, which articles are helpful and how visitors navigate the site. We configure analytics to minimize the collection of personal information wherever possible. For full details, including how to control cookies through your browser, please see our Cookie Policy.
6. Consent
When you first visit our website, we present a cookie consent banner that allows you to accept all cookies or limit cookies to those that are essential. You may change your mind at any time by clearing cookies in your browser, which will cause the banner to appear again on your next visit. By submitting information through our contact form, you consent to our processing that information for the purpose of responding to you, as described in this policy.
7. Legal bases for processing (GDPR)
For visitors in jurisdictions governed by the GDPR or similar laws, we rely on the following legal bases to process personal information:
- Consent — for optional analytics and performance cookies, and for processing information you voluntarily submit;
- Legitimate interests — for operating and securing the website and understanding aggregate usage, balanced against your rights and freedoms;
- Legal obligation — where processing is necessary to comply with applicable law.
Where we rely on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
8. How we share information
We do not sell your personal information. We may share limited information only in the following circumstances: with trusted service providers who help us operate the website (such as hosting or analytics providers) under obligations of confidentiality; when required to comply with a legal obligation, court order, or lawful request; or to protect the rights, safety, and property of Ask Buddy, our visitors, or others. Any service providers we use are expected to handle information in accordance with applicable data-protection standards.
9. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, correspondence you send us is retained for as long as needed to address your inquiry and maintain appropriate records, after which it is deleted or anonymized. Aggregate, non-identifying analytics may be retained longer because it does not identify you.
10. Your rights
Depending on your location, you may have some or all of the following rights regarding your personal information:
- Access — to request a copy of the personal information we hold about you;
- Rectification — to request correction of inaccurate or incomplete information;
- Erasure — to request deletion of your personal information, subject to legal limits;
- Restriction — to request that we limit processing in certain circumstances;
- Objection — to object to processing based on legitimate interests;
- Portability — to receive certain information in a structured, commonly used format;
- Withdrawal of consent — to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details in the "Contact" section below. We will respond to legitimate requests within the timeframes required by applicable law. You also have the right to lodge a complaint with a data-protection authority if you believe your rights have been infringed.
11. How we protect information
We take reasonable technical and organizational measures to protect the information we hold against unauthorized access, loss, misuse, or alteration. These measures include limiting access to information, using secure connections where appropriate, and reviewing our practices periodically. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take care when sharing information online and to use up-to-date security practices on your own devices.
12. Children's privacy
Our website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically so you remain informed about how we protect your information.
14. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Ask Buddy
508, AMT, Vikaspuri, New Delhi 110018, India
Email: [email protected]
Phone: 888-606-5335